Learngram Technology Pte Ltd, a validly established company under the laws and regulations of Singapore (together with its parent company, subsidiaries, affiliates, “us“, “we“, or “our“) takes your privacy seriously.
We are committed to complying with the Personal Data Protection Act 2012 of Singapore, and if you have any comments, suggestions or complaints, please contact us by the means provided in this Policy.
We collect personal information and usage information when a parent (“Parent” or “You”) downloads and uses the App, including:
When you sign up for an account on the App, we collect your email address. If you choose to establish an account so you may access the App across various devices, we will collect your password. We may collect additional information from you if you contact our technical support team, send us an email, complete a user survey, or otherwise communicate with us.
After account registration, if you wish to add your child profile, we ask you to provide the name and date of birth of your child. We recommend you select a nickname or silly name for your child’s user name, and do not use your child’s real name, for additional security purposes. Similary, we recommend you provide approximate date of birth of your child close to the actual date. We do not ask for or collect any additional personal information from your child.
We collect information about how you use the App, such as the features you use and the time spent on the App. We associate this information with an internal account ID we assign to you for our internal purposes, including, for example, to help us recognize you across devices you use to access the App and personalize your experience based on your last App use. We may also collect other information from your device(s) or from the app store through which you downloaded the App. This includes information of additional devices linked to your account, including any device(s) your child uses to access App. For example, we may collect information about the device(s) you, and the children accessing our App through your account, use to access the App (e.g., mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, preferred language). We use this information to customize the function and appearance of the App based on information related to your account (e.g., the date of birth of your child and your device settings).
How we use the information we collect
We use the information we collect to:
Email communications. We may, from time to time, send you email regarding our products and services. We (or our vendors or service providers operating on our behalf) will send you these emails. You can choose not to receive these emails by clicking the unsubscribe link in any email. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the App, or technical or security notices.
Interest based advertising. We do not display any targeted advertising in the App. We do not permit third parties to collect information about your use of the App for the purpose of sending you targeted advertisements on other websites or applications.
However, outside of the App, we may engage in interest-based advertising to deliver online advertisements about our App, and may use third party advertising companies to serve targeted advertisements on other websites, apps or services. These advertisements are not based on the personal information we collect from you or on your activities on our App.
Our App is intended to be used by children with the consent and oversight of a parent or by a teacher or school for use as part of the school's curriculum. An adult with a verified email address must download the App and create an account before permitting a child to use the App. Please contact us at firstname.lastname@example.org if you believe we have inadvertently collected information from a child without consent from a parent or guardian so that we may delete the information as soon as possible.
The following applies when a child uses the App with a parent’s consent and oversight:
What information do we collect?
We collect the name, gender and date of birth of a child provided by the parent. We collect usage information when a child or parent uses the App, which we associate with the parent’s information. We do not collect other personal information from the child.
How do we use this information?
We use it to operate, personalize, maintain, enhance, and provide all of the features of our App. We do not use this information for marketing or advertising purposes.
How can a parent control the child’s information?
A parent should contact us at email@example.com to change the child’s name and/or to permanently delete the child’s information from our systems.
Date: 19th August, 2020